Reviews

Thank you for such a thoughtful review, Mr Whitler. It was a pleasure serving you & your caravan this week.

We’re sorry you feel this way, however, this review does not accurately represent the situation. Law enforcement was only contacted after the situation escalated to the point that we felt it was necessary to protect our team and maintain a safe environment at our business.

Thank you for your review Kyle!! It was a pleasure serving you and we can’t wait to see you again in the future.

Gary, we apologize that we were out of your price range. I’m so happy the shop up the street was able to accommodate you.

Jeffre, Thank you for your review! It was a pleasure meeting you!

Randy! It was a pleasure meeting and serving you. Thank you for such an amazing review. Charlie pays amazing attention to detail and we are proud to have him a part of our team. We are here when you need us again!

Thank you so much for taking the time to leave such a thoughtful review! It truly means so much to our entire team, especially knowing that your first experience with Krystal Automotive gave you and your wife peace of mind. We are incredibly proud to have Charlie on our team, and your kind words about the care, precision, and attention he gave your Mercedes are exactly what we strive for with every vehicle that comes into our shop. We believe the little details matter, and we never want our customers to feel rushed or left in the dark about the condition of their vehicle. We also appreciate you mentioning our tucked away location! We may be a little hidden back here, but we promise we’re worth the drive past the car wash! 😊 Thank you for trusting us with your Mercedes and for giving a local shop the opportunity to earn your business. We are so grateful to have you as part of the Krystal Automotive family now, and we look forward to taking care of you and your wife for many years to come!

Thank you for your review. We look forward to working with you again in the future.

John, Thank you for your review. It was our pleasure servicing your Acura RDX! We are happy that you were pleased with our service. We look forward to serving you in the future.

Thank you for such an amazing review, Sabrina. You've been an absolute pleasure to serve.

Thank you for your review Carl, but I don't have you in my system as a customer. Please call me (Lexy) if you need any help or would like to bring anything to my attention. We are always looking for ways to improve. Thank you.

Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with your Lincoln Navigator. Our team works hard to provide quality service and get our customers back on the road as quickly as possible, so it's great to know the tire rotation, balance, and alignment met your expectations. We truly appreciate your kind words about our team and your recommendation. Thank you for choosing Krystal Automotive—we look forward to seeing you again for your future service needs!

Thank you for your kind review Joanne. It was a pleasure serving you.

Thank you so much for your incredibly kind words and for taking the time to share your experience. It truly means the world to us. We're honored that you chose Krystal Automotive and even more grateful that you felt cared for throughout the process. We know automotive repairs can feel overwhelming, so taking the time to answer questions and make sure our customers understand what's going on with their vehicles is something we believe is important. Thank you also for recognizing our faith. Our relationship with Christ is the foundation of how we strive to treat every customer, with honesty, integrity, compassion, and genuine care. We're so glad we could get your minivan back on the road quickly and help save you money along the way. Thank you for trusting us with your vehicle and for recommending us to others. We look forward to serving you for many years to come. God bless!

Thank you so much for your review! It was our pleasure serving you today.

Thank you for your review. It was our pleasure meeting and serving you today. Safe Travels on your next adventure!

Thank you for this amazing review, Kristine. It's always a pleasure seeing you in our shop. We look forward to serving you for many more years to come.

Thank you so much for the kind words! We truly appreciate your support and trust in our team at Krystal Automotive. It means a lot knowing you feel confident about where to bring your vehicle. We’re always here whenever you need honest advice, quality repairs, and people who genuinely care. We look forward to taking care of you for years to come!

Thank you so much for the kind words and support! We truly appreciate your trust in our team. Providing quick, honest, and reliable service is always our goal. We’re grateful for the opportunity to keep you safely on the road and look forward to helping you again whenever you need us!

Thank you so much for taking the time to leave us a review, we truly appreciate it. We’re glad you had a smooth experience from the moment you walked in and that our team was able to get your repair handled quickly. Providing friendly, efficient service is always our goal, and it means a lot to know that stood out to you. We appreciate your recommendation and look forward to helping your friends and family that are staying local. Safe travels!

Thank you for your review, Mr. Garaway. It was truly a pleasure serving you, and we appreciate the opportunity to earn your trust. If you ever need anything, we are always here to help.

Brittany, thank you for the 5 star review, we truly appreciate your support. It means a lot that you chose Krystal Automotive and trusted us with your vehicle. If there is ever anything you need, we are always here to help.

Angela, thank you so much for your kind words and for trusting us with your vehicle. We truly believe in being upfront, taking the time to explain the process, and using quality parts you can rely on, so it means a lot to hear that stood out to you. We’re grateful to have you as part of the Krystal Automotive family and we look forward to taking care of you again down the road.

Thank you, Mr. Rick, we really appreciate the 5 stars. We’re glad we could provide you with a great price while still delivering the quality and service you deserve. That balance is something we work hard to maintain every day. Thank you again for your support, and if you ever need anything in the future, we’re here to help. I hope you are enjoying your road trip! :)

Thank you for trusting us with your Hyundai Santa Fe, we really appreciate you taking the time to share your experience. Repairs like valve cover and oil pan work are so important for protecting your engine long term, so we’re glad we could get everything taken care of properly while keeping it fair on price. We’re grateful for your recommendation and your trust in our team. If you ever need anything moving forward, whether it’s maintenance or future repairs, we’re always here for you.

Thank you for taking the time to share this, Colton. We’re glad you’re happy with how the leveling kit turned out and that everything came together just right. That’s exactly the goal every time, do the job correctly, do it efficiently, and make sure it looks as good as it performs. We appreciate your trust in us and your recommendation, it means a lot to our team. If you ever need anything down the road, whether it’s maintenance or anything else with your truck, we’re here to help.

Thank you for your review.

Thank you so much for trusting us with your Volkswagen Jetta, we truly appreciate you giving us the opportunity to help. It means a lot to hear that your vehicle is running better than ever, especially after dealing with ongoing issues elsewhere. At Krystal Automotive, we take pride in providing honest diagnostics and thorough repairs for VW, foreign, and domestic vehicles here in Ocala and Marion County. Our goal is always to find the root cause and fix it right the first time, not just guess at the problem. We are grateful for your recommendation and your five star review. Please let us know if you ever need anything in the future, we are always here to help keep your vehicle running strong and reliable.

Thank you so much for your kind words, this truly means a lot to our team. We take a lot of pride in being honest, respectful, and making sure every vehicle is taken care of the right way, so it is great to hear that reflected in your experience. We also know how important a quick turnaround is, and we always do our best to get you back on the road without cutting corners. Your recommendation to the community means everything to a small, family owned shop like ours. We appreciate your trust and look forward to taking care of you for years to come.

Thank you so much for taking the time to share such a thoughtful review, it truly means more than you know. We are honored you trusted us with your Gen 4 Prius and your 90K service. Our goal is always to focus on what your vehicle actually needs, without the pressure or upsell, and to get you back on the road quickly and confidently. Your kind words about the experience, from the first phone call to the service itself, really speak to what we strive for every day. We believe in treating people the way we would want to be treated, and it means a lot to know that came through. We appreciate your support of our small, family owned business and look forward to being here whenever you need us.

Thank you so much for your kind words and recommendation, we truly appreciate you taking the time to share your experience with us. It means a lot to know you trust Lexi and the team with your vehicle. We are always here whenever you need us and look forward to taking care of you again in the future.

Thank you so much for the kind words and encouragement. It truly means a lot to us. We are grateful you trusted Krystal Automotive with your vehicle and we are so glad you felt that sense of peace from the start. I will be sure to share your kind words with Jim as well. We appreciate your support and your prayers more than you know. May God bless you as well, and we look forward to being here whenever you need us. Thank you again for choosing Krystal Automotive.

Evie, thank you so much for the thoughtful review. It truly means a lot to both Christian and me. We are so glad you trusted us with your truck. The running boards turned out great and we’re happy to hear you’re pleased with how everything came together. Our goal is always to make sure our customers feel informed and confident about the work being done, so I’m really glad the explanations and updates were helpful along the way. We appreciate you taking the time to share your experience and for supporting our family business. We look forward to seeing you again whenever your truck needs anything in the future.

Thank you so much for your kind words and recommendation. It truly means a lot to us. We believe auto repair should always be honest, transparent, and centered around taking care of people, not just vehicles. We’re grateful you trusted Krystal Automotive with your vehicle and we’re always here whenever you need us. Thank you again for your support.

Jerry, thank you for the 5 star review, we truly appreciate it. It was a pleasure taking care of your Super Duty King Ranch. We’re glad we could get the new belt and coolant hoses replaced so you can stay on the road with confidence. Thank you for trusting us with your truck and for supporting our local, family owned shop. If you ever need anything down the road, we’re always here to help.

Thank you so much for taking the time to share this. We’re really glad you stopped by and gave us the opportunity to take a look at it. A tire that keeps losing air can definitely be frustrating, especially after already spending time somewhere else trying to get answers. Jim was happy to jump in and get it taken care of quickly, and I’m grateful you trusted us with it. Sometimes it’s the small things that just need a fresh set of eyes. We truly appreciate your kind words and your support. If you ever need anything in the future, we’re always here to help.

Ms. Cindy, thank you so much for taking the time to share your experience with us. We are grateful you chose Krystal Automotive for your first visit and we are glad the appointment process was easy and welcoming. Providing honest service and fair pricing is very important to our team. We truly appreciate your support and look forward to taking care of you and your vehicle in the future.

Kari, this truly means so much to us. There is no greater compliment than earning the trust to be someone’s regular shop. That is something we never take lightly. We are grateful for your continued support and for always being such a joy to serve. Our goal is to provide honest service, fair pricing, and an experience that feels welcoming every time you walk through the door. Thank you for recommending Krystal Automotive and for being part of our shop family. We appreciate you more than you know.

Thank you so much for taking the time to leave this review, it truly means a lot to us. We’re so glad we could get your A/C diagnosed and fixed quickly. Living here in Florida, a working A/C isn’t a luxury, it’s a necessity. And of course, we’ll always have coffee ready for you. That part is non-negotiable around here. We appreciate you trusting us with your vehicle and look forward to helping you anytime you need us.

Thank you so much for taking the time to share your experience with us. We truly appreciate you trusting Krystal Automotive for a second opinion, especially with a hybrid system like your Prius. We are glad we could confirm that the braking system was in good shape and provide you with peace of mind without unnecessary charges. It’s always our goal to be honest, thorough, and respectful of what our customers have already invested elsewhere. We’re also happy to hear about the passenger window, sometimes a little extra attention goes a long way. Thank you again for your kind words, we look forward to helping you anytime you need us.

Thank you so much for your continued trust and for taking the time to share such a thoughtful review. Having loyal customers like you truly means the world to us. We work hard to provide honest, transparent service without pressure, and it is incredibly rewarding to know that comes through in your experience. Our team takes a lot of pride in the work we do, and feedback like this reminds us why we do it every day. We truly appreciate your recommendation and look forward to continuing to take care of you and your vehicle for many years to come.

Thank you so much for taking the time to leave us such a kind review. We truly appreciate your trust in Krystal Automotive. We are grateful for the opportunity to service your vehicle and help keep it running safely and reliably. Thank you for recommending our Ocala auto repair shop, we look forward to assisting you again whenever your car needs service.